MXDI Builder proudly serves the Bay Area, including Contra Costa, Alameda, Solano.
MXDI Builder proudly serves the Bay Area, including Contra Costa, Alameda, Solano.
MXDI BUILDER COMPANY
Privacy Policy
Effective Date: May 19, 2026
MXDI Builder Company ("MXDI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information.
1. Who We Are
MXDI Builder Company is a licensed California Class B General Building Contractor (CSLB License #1150993) based in the San Francisco Bay Area. We provide residential construction and remodeling services.
2. Information We Collect
We collect personal information that you provide directly to us when you request an estimate, hire us, or otherwise communicate with us. This may include:
• Name, address, phone number, and email address.• Project address and details about the property.• Project descriptions, photos, plans, and other materials you share.• Payment information (handled through secure third-party processors — we do not store full credit card numbers).• Communications you send us by phone, text, email, or messaging app.
We may also automatically collect limited technical information when you visit our website, such as browser type, device type, IP address, and pages visited, through standard analytics tools.
We do not knowingly collect sensitive personal information as defined under California law. We do not use automated decision-making technology to make significant decisions about you.
3. How We Use Your Information
We use the information we collect to:
• Respond to inquiries and provide estimates.• Plan, schedule, and perform the work you have hired us to do.• Order materials and coordinate with subcontractors, suppliers, and inspectors.• Process payments and maintain financial records.• Comply with legal, tax, licensing, and insurance obligations.• Send service-related communications, including appointment confirmations and project updates.• Send occasional marketing communications about our services (you may opt out at any time).• Improve our services, operations, and customer experience.
4. How We Share Your Information
We do not sell or share your personal information for cross-context behavioral advertising. We disclose information only as needed to provide our services and operate our business, including with:
• Subcontractors, suppliers, and material vendors involved in your project.• Service providers we use to operate our business, including Jobber (CRM and scheduling), QuickBooks (accounting), payment processors, and email/communication tools.• Government agencies for permits, inspections, and tax or licensing purposes.• Insurance carriers and bonding companies.• Legal and professional advisors, when necessary.• Law enforcement or other parties when required by law or to protect our rights.
5. Photographs of Completed Work
We may take "before," "during," and "after" photos of project sites for our portfolio, website, and social media. These photos will not include your name, full address, or other identifying personal information without your written permission. You may opt out of having photos of your project used for marketing by notifying us in writing at info@mxdibuilder.com before work begins.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can disable cookies through your browser settings, though some features of the site may not function properly without them.
7. Data Security
We take reasonable steps to protect the personal information we collect, including using reputable third-party platforms with their own security protections. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as needed to provide services, comply with legal and tax obligations (typically a minimum of seven years for financial and contract records under California and federal law), enforce our agreements, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.
9. Your California Privacy Rights
California residents have the following rights regarding their personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
• Right to KNOW what personal information we collect, use, disclose, and the sources and purposes of collection.• Right to ACCESS / request a copy of the specific personal information we have collected about you.• Right to CORRECT inaccurate personal information we maintain about you.• Right to DELETE personal information we have collected from you, subject to legal exceptions.• Right to LIMIT the use and disclosure of sensitive personal information (we do not knowingly collect or use sensitive personal information for these purposes).• Right to OPT OUT of the sale or sharing of personal information. We do not sell or share personal information.• Right to NON-DISCRIMINATION for exercising your privacy rights.
To exercise any of these rights, contact us at info@mxdibuilder.com or (628) 304-6934. We may need to verify your identity before responding. We will respond within the time frames required by California law.
10. Text and Email Communications
By providing your phone number or email address, you consent to receive service-related communications from MXDI Builder Company, including text messages and emails about your project. Standard message and data rates may apply. You can opt out of marketing communications at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us directly. Opting out of marketing does not stop necessary communications about active projects.
11. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
12. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the most recent update. We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
MXDI Builder Company
Email: info@mxdibuilder.com
Phone: (628) 304-6934